Conversational AI Assistant

A grounded shopping and support assistant on top of your catalogue and systems.

Helps customers find the right product and size, answers policy questions from approved sources, and carries out approved actions like add to cart or order status. Works by chat or voice, captures leads, abstains when it doesn’t know and hands off to a person in one click.

Simulated demo

No external systems connected

Your one-stop shop for boxing, MMA, strength & fitness gear in Australia (simulated)

FITSETFitness & Sports Equipments

Contact usinfo@fitset.example

The White Knight Range

Premium boxing and Muay Thai equipment

Shop Now

Australian OwnedLocally operatedSecure CheckoutSafe paymentsQuick DeliveryFast dispatch24x7 SupportAlways available

Shop by Collection

Kyokushinkai Uniform (8oz Poly-Cotton)

$31

Morgan V2 Classic Boxing Gloves

$36

Morgan Aventus Leather Boxing Gloves

$71

Morgan Ultraguard Boxing Gloves

$41

Fitset Assistant

Online

Hi there!

Welcome to Fitset!

G’day! Welcome to Fitset — I’m your AI shopping assistant. I can help you find boxing, MMA and martial arts gear, choose the right size, compare products and manage your cart. What are you looking for today?

This chat is powered by AI and may make mistakes. Confirm pricing, sizing and availability before ordering.

Secure chat AI responses may be inaccurate Powered by gowide.com

Staff view

This conversationBot Handled

Bot Handled
Needs Human
Live
Resolved

Live cart

Empty

Action log

10:02:14session.start · widget loaded

Simulated assistants for three stores (Fitset, EasyMart, CPI Security). Scripted intent matching, fictional data. Real checkout stays on each store’s own platform. Sections: Dashboard, Conversations, Leads, Analytics, Products.

Channel: Website voice chat (falls back to text). Answers come from an approved knowledge base; the assistant confirms details and explains its reasoning.

Simulation mode: text-based demo

GoWide AI assistant

Ready to start

00:00

Play audio for assistant lines (not supported in this browser)

No microphone is used. The conversation is a scripted sample.

Live transcript

AI assistant: Hello! I’m GoWide’s AI assistant. What brings you here today?

Structured summary

The summary, reasoning and hand-off appear when the call ends. Press play to run the scripted call.

Works with

Shopify
SAP Commerce (Hybris)
Salesforce Commerce
Shopware
OpenAI Realtime
Voice IVR
Salesforce
HubSpot
Microsoft Dynamics
Zendesk
Intercom
Confluence
Notion
Snowflake
REST API

Results

Published on gowide.com

24/7
product, sizing and policy assistance
100%
of AI conversations visible to staff
1 click
human takeover with live cart visibility

Case study: A 24/7 shopping assistant that finds the right product and the right size · Martial Arts & Sports Retail, APAC

Want to see this on your own data?

We’ll run it on your documents and systems in a live session.

Book a Demo Learn more on gowide.com